SNCF Connect: Trains & trajets app for iPhone and iPad


4.6 ( 8496 ratings )
Utilities Travel
Developer: SNCF Connect
Free
Current version: 20240716.0.0, last update: 3 months ago
First release : 16 Dec 2009
App size: 192.24 Mb

SNCF CONNECT, THE ALL-IN-ONE APPLICATION FOR ALL YOUR JOURNEYS

Set off with SNCF Connect, the benchmark application for trains and sustainable mobility, which accompanies over 15 million users on their journeys throughout France and Europe.

Traveling with you from A to Z
SNCF Connect is your everyday companion, allowing you to plan, book and manage all your journeys in just a few clicks:
-Anticipate and organize your trips, finding the right journey at the best price,
-Buy and find your tickets, travel subscriptions, season tickets and travel passes in a single gesture,
-Exchange and cancel your reservations with ease.

For everyday journeys as well as big days
No need to switch from one application to another! Find all your train journeys in France and Europe in one place, as well as your public transport journeys (metro, bus, tramway) and even your car-sharing trips! Travel with peace of mind with Ma Location AVIS, Allianz Travel, Junior & Cie, Restaurant Le Bar, Mes Bagages, Accor Live Limiteless...

Personalized, proactive information
SNCF Connect isnt just about buying tickets! Its an app that informs and alerts you in real time to make your trips easier.

FEATURES TO HELP YOU DAYLY

Plan a journey:
- Find the best route to your destination, anywhere in France
- Find all your favorite modes of transport: public transport in Paris and Ile-de-France (IDFM network) and in 29 cities throughout France (metro, bus, streetcar, RER, Transilien SNCF, RATP), trains (TER, Intercités, TGV INOUI, OUIGO Grande Vitesse and Train Classique, TGV Lyria, Eurostar (ex-Thalys), DB SNCF...), coaches (Flixbus, Blablacar Bus) and carpooling (Blablacar).
- Schedule reservation alerts, low-price alerts and full-train alerts to find the train ticket thats right for you
- Place an option on the ticket youre interested in to lock in the price for a given period

Book tickets and season tickets:
- Buy all your train tickets, Carte Avantage, Carte Liberté, and SNCF season tickets (including regional TER).
- In Île-de-France (the Paris region), top up your Navigo pass on your phone to save time each month
- Buy and validate dematerialized transport tickets and passes for travel on the RATP & SNCF network in Île-de-France (Ticket T+, OrlyBus, RoissyBus, passe Navigo) and in 29 cities in France.
- Use your customer account to save your travel profile, travel companions, payment cards, season tickets, discount cards and SNCF loyalty cards.
- Pay securely with your bank card (in one or more instalments), Chèques-Vacances Connect, Apple Pay or budget mobility cards...

Travel with peace of mind:
- Save your frequent travel itineraries.
- Prepare your trip: find your e-ticket and save it in your Apple or Google Wallet, save your trip on your calendar, or share it with friends and family.
- Consult timetables and routes for upcoming departures and arrivals at any station.
- Consult traffic information and your trains real time position, and receive alerts in the event of disruptions or work, including on European routes (Eurostar (ex-Thalys), TGV Lyria...).
- Receive messages relaying the announcements made on board your train (TGV INOUI, OUIGO, Intercités and TER).
- Find information on the composition of your train (TGV INOUI, TER, Transilien, RER).
- Make your connections easier: well tell you which train/car to board, or which exit to take.
- Find your purchase and travel receipts.

Need help?
- Quickly find an answer via our chatbot or the online help.
- Or contact our advisors, available 7 days a week via messaging, telephone or social media...

Pros and cons of SNCF Connect: Trains & trajets app for iPhone and iPad

SNCF Connect: Trains & trajets app good for

Fast, stable, reliable, well organised - one star to catch up on only bc a mobile ticket option is missing.
Very easy to use and really well done, good overview and simple to buy a ticket
I love this application! It functions perfectly, its so simple to use and it takes me about 2 minutes to take a ticket!
Very nice, but youll have to confirm with your credit card company since it shows a French purchase if you are from another country.
If you need to buy TGV or other tickets, this app is way easier than navigating the SNCF website. Super fast, convenient.
Faster than the sncf website, lets you get a mobile ticket, and I didnt have any issues at all with using a foreign card.

Some bad moments

Unknown error has occurred - thats all I ever see whenever I try to run a search, not even trying to do anything more demanding..
When I try to upload the bought ticket to the app, it says either that the tickets are already in "my tickets" (what is not the case) or it even doesnt find it at all. So I have to print the tickets as in pre-app times.
I used to love this app. But out of the blue the web profile login doesnt work so I cant see my account and online bookings Ive made. As well on this app there are only limited fidelity card options so I cant add mine to a booking. So I end up having to go to the web to make a booking anyway which is why I give it only one star.
Could be so cool but, I could not ask for e-ticket for Nice-Monaco. Also, when I tried to input my phone number to reserve the ticket, it kept asking me for a 10 digit number which is was what I was doing but the app kept not accepting it.
All in all I found this application terrible. You just cant complete your reservation. After trying for a while I decided to go to buy a ticket at the train station, at least I could travel.
Theres no way of logging in through the app by using the same identifier and password which is used to access ones account on the website, so theres no way of associating the session established through the appli with ones fidelity card numbers, ones saved frequent itineraries, ones ticket delivery preferences and so on. One can set certain parameters in this app to check on schedules, and to come to an approximation of the price one might get from the website, but ultimately one is forced to return to the website, and log in there to actually make the booking. In addition, as another reviewer has noted, unless one has a French 10-digit cell phone number, one cant use this app at all. In my case, I stay in France for 3 or 4 months per visit, the visits occuring every year or 18 months, and buy a cheap portable phone with a Mobicarte pre-installed in it each time I arrive. Therefore, my cell phone number is only valid for the present trip, and then only after Ive arrived, and have visited the Orange boutique to purchase this trips cheap phone. (My French homes fixed phone is always the same, but thats not a 06 number.) To use this app, I must lie, and provide the phone number from the last trips phone, which is really no longer valid. This unfortunate design choice is disappointing, because the user interface is fairly intuitive and straightforward. However, theres no good reason why this app shouldnt make use of the same login credentials which I present (and which I have presented for 10 years) when I make a booking on the website. Without that ability, its hardly worth using the appli at all.

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